Consulting & One-on-One Support
ShineX Group was built to provide education, resources, and support for service business owners who want to run and maintain a well-structured, professional, and sustainable business. We don’t believe in expensive coaching programs or one-size-fits-all solutions. Most business owners don’t need someone to promise them massive success—they just need honest, practical advice that helps them make better business decisions.
Alongside our free resources and podcast, we offer one-on-one consulting for business owners who want direct, experience-based guidance. Whether you need help with pricing, client management, structuring your daily operations, or handling the challenges of running a service business, consulting is an optional next step that provides clear, actionable guidance based on real experience. There are no gimmicks, no upsells—just real conversations about what’s working, what’s not, and what steps will help you move forward with confidence.
Every business owner faces challenges that don’t always have clear solutions. Sometimes, it helps to get advice from someone who has been through it before. The goal of consulting with ShineX Group isn’t to give you a shortcut to millions—it’s to help you build a well-run, professional, and sustainable business using proven principles. ShineX Group isn’t a coaching company, and we don’t offer generic business programs that promise overnight success. We focus on helping service business owners run and maintain their businesses with confidence, clarity, and professionalism. Our guidance is based on real experience, not theory, trends, or sales gimmicks.
With over 15 years in the industry, we understand the day-to-day realities of running a service business—the challenges of keeping clients happy, handling operations efficiently, setting fair prices, and making decisions that keep the business steady. We’ve been through it all, and the advice we give is built on practical, tried-and-tested business principles that actually work in the real world.
If you’re looking for honest, experience-driven guidance to help you run a smoother, more professional, and well-structured business, ShineX Group is here to help. Get in touch to schedule a session or ask any questions.
Is Consulting Right for You?
Most of what you need to run a successful, professional, and well-managed business is already available through our free resources and podcast. But sometimes, a one-on-one conversation can help cut through the noise and provide the clarity you need to make better decisions and improve the way your business runs.
Consulting might be a good option if:
- You are starting a new service business and want guidance on setting up pricing, structuring operations, and building a strong foundation.
- You want to run your business more efficiently by improving scheduling, invoicing, client communication, and overall workflow.
- You are struggling with pricing and want to ensure you are charging fair, sustainable rates that keep your business profitable.
- You want to improve your customer experience and reputation so that clients return and refer you to others.
- You are dealing with common business challenges like cancellations, slow periods, difficult customers, or inconsistent cash flow and want guidance on how to handle them.
If you want practical, experience-driven advice to help you run your business with more structure and confidence, a consulting session may be a good fit.
What We Cover
Business Fundamentals & Daily Operations
Running a business isn’t just about getting customers—it’s about managing everything that comes with it. Many business owners find themselves overwhelmed with scheduling, invoicing, handling clients, and balancing daily tasks. If you feel like you’re constantly putting out fires, we can work through practical ways to organize your business, structure your time, and build habits that keep things running smoothly.
Customer Service & Reputation Management
A strong reputation is one of the most valuable assets a service business can have. Customers remember great service, and word-of-mouth referrals often come from how you handle communication, reliability, and professionalism. If you’re dealing with difficult customers, struggling with reviews, or want to create a better customer experience, we’ll focus on simple, effective ways to improve service quality and build lasting client relationships.
Setting Fair & Sustainable Pricing
Many business owners struggle with charging enough for their work while staying competitive. Pricing isn’t just about making a profit—it’s about creating a business that can last. Whether you need help structuring your rates, deciding when to adjust pricing, or figuring out how to explain your prices to customers, we can go through a realistic, experience-based approach to pricing that ensures your business remains stable over time.
Business Principles & Decision-Making
Running a business can be overwhelming, especially when you’re trying to figure everything out on your own. That’s why ShineX Group offers a collection of free resources, including checklists, pricing calculators, and marketing guides, designed to help business owners make smarter decisions. These tools provide a clear starting point and practical steps to help you structure your business, improve efficiency, and create long-term success.
Pricing Options
We keep pricing transparent and straightforward with options based on what works best for your needs.
Single Consultation Session 60 Minutes – $79.00
A one-time session for business owners who need targeted advice and a clear action plan.
If you’re unsure whether consulting is right for you, you can book a free 15-minute discovery call to discuss your business and see if one-on-one support would be helpful simply email info@shinexgroup.com.au for more information.
