Thinking about starting your own business, or just want to sharpen your business skills? Join us in one of our upcoming free webinars, where we go back to basics and focus on the key aspects of running a successful trades or service business.

You might be a pro at your craft, but where many businesses struggle is with customer service and business management. It could be something as simple as answering the phone with just a casual “hello” (or worse, not picking up at all) or missing appointments and quotes due to poor scheduling. These small details can have a big impact on how customers perceive your business.

Unfortunately, most tradies aren’t taught these business essentials during their apprenticeship. That’s where we come in. Our webinars are designed to fill that gap, showing you the practical side of running a business—so you can focus on what you do best and still deliver an excellent service to your customers.

We’re here to help you feel more confident and better equipped, whether you’re just starting out or want to fine-tune the way you run your business. We keep it simple, practical, and focused on real-world solutions that you can put into action straight away.

We aren’t selling anything during our webinars. We are donating our time to help young (and old) entrepreneurs run a successful business by teaching them the basics and core business principles. 

What We Talk About

  • Customer Service Essentials
  • Managing Appointments and Quotes
  • Building a Professional Image
  • Understanding the Financial Side
  • Marketing and Getting Customers
  • Time Management and Work-Life Balance
  • Staying on Top of Legalities

Coming Up

Below is a list of our upcoming webinars. All of our session have a cap of 25 people. The webinar usually goes for 1 hour and 30 minutes however it may run over depending on Q&A. You are welcome to pre-plan any questions you have and email them over to webinar@shinexgroup.com.au

September 

Thursday the 26th of September 2024 at 7:30pm

Register Here

October

Saturday the 19th of October 2024 at 12:00pm

Register Here

November

Saturday the 9th of November 2024 at 1:00pm

Register Here

December

Monday the 9th of December 2024 at 7:30pm

Register Here